Shipping Policy
Our Warehouse only uses US Postal Service, UPS and ABF Freight to ship their products.
US Postal Service can only be used for packages under 2 lbs. Orders over 2 lbs. will be shipped by UPS, unless specified otherwise.Orders usually ship between 24-48 hours, with US Postal Service, UPS Ground shipping, or ABF Freight.
*During periods of high volume, such as the holiday season, allow 3-4 days for an order to ship, when using UPS ground Service, or ABF freight.
* If you need a package to arrive by a specific date, you MUST select UPS 3-DAY SELECT, UPS 2ND DAY AIR, OR UPS NEXT DAY SAVER, to ensure delivery on a specific date.
You will receive an email with tracking information when the order ships.
Transit time begins by counting the next business day, not counting Saturdays and Sundays, or major holidays. UPS orders with Ground service do not have shipping priority, and do not have a guaranteed shipping date.
Deliveries to states outside the 48 contiguous states do not have specific guaranteed transit times. US Postal service orders have no guaranteed transit times, and are not point-to-point trackable. For ABF orders, transit time varies.
International Shipping is by UPS only and Shipping times are not Guaranteed.
Saturday delivery is not available
You will also receive an email with tracking information when your order ships that you may track on (UPS) http://www.ups.com/, or (ABF) http://www.abfs.com/.
Return Policy
We will honor a 30 day return policy on most items*. If you are unsatisfied for any reason, carefully repack the product in the original boxes and return it to us for a full refund of your purchase price. Shipping costs are not refundable. We do not charge a re-stocking fee, or any other hidden fees for that matter. We do ask that you return the product in original condition (no damage).
Each manufacturer has different lengths and terms for their warranties, and some have different warranties for different products.
* DVDs, Software and Cds can not be returned if they have been opened.
Guarantee Policy
We guarantee your items to arrive in good condition and in a reasonably timely manner. Please do not accept damaged packages.
* DVDs, Software and Cds can not be returned if they have been opened.
Privacy Policy
Personal information will not be released to third parties except to further the purpose for which you provide the information, or if release is required by law or is pertinent to judicial or governmental investigations or proceedings.
There are no other circumstances under which we will provide or sell personal information to third parties.
